1. Introduction
At Alraspira (“we”, “our”, “us”), we are committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services:
2.1 Personal Information
- Name (individual or business)
- Contact Number
- Email Address
- Billing Address & Shipping Address
- Government ID or Tax Registration Number (if applicable)
2.2 Shipment & Business Data
- Pickup and Delivery Locations
- Consignment Content Declarations
- Order & Transaction Details
- Customs Documentation (if required for international shipping)
2.3 Payment Information
- Payment Method (Card, UPI, Net Banking)
- Transaction IDs (We DO NOT store card CVV or sensitive banking passwords)
2.4 Technical Data
- IP Address
- Browser Type & Version
- Device Information
- Cookies & Tracking Data (for website analytics and user experience)
2.5 Communications
- Emails, Chat Logs, Customer Support Queries
- Feedback & Reviews
3. How We Use Your Information
We use the collected data for the following purposes:
▪️To process and fulfill logistics service requests.
▪️For shipment tracking, notifications, and real-time updates.
▪️For billing, invoicing, and payment confirmation.
▪️To verify identity and prevent fraud.
▪️For customer support, complaint resolution, and service improvements.
▪️To comply with legal obligations, including customs and regulatory requirements.
▪️For marketing communications (only if consented).
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
▪️Carrier Partners & Third-Party Vendors: For fulfilling transport, warehousing, and last-mile delivery.
▪️Payment Gateways: For secure transaction processing.
▪️Regulatory Authorities: When required by law (e.g., customs, taxation, law enforcement).
▪️Technology & Analytics Providers: For website operation, analytics, and performance monitoring.
▪️Business Transfers: In case of mergers, acquisitions, or restructuring, subject to confidentiality agreements.
5. Data Retention
▪️Personal data is retained for as long as necessary to fulfill service obligations, legal compliance, and dispute resolution.
▪️Transactional records are stored as per applicable financial regulations.
▪️You may request deletion of your account or personal information by contacting our support, subject to legal obligations.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Secure Sockets Layer (SSL) encryption.
- Firewalls & Intrusion Detection Systems.
- Limited access controls to sensitive data.
- Regular security audits and vulnerability assessments.
Despite our efforts, no digital transmission or storage system is 100% secure. We encourage you to take necessary precautions to protect your personal data.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, including:
- Session Cookies: For logged-in sessions.
- Analytical Cookies: For understanding visitor interactions.
- Marketing Cookies: For personalized advertisements (if applicable).
You can control or disable cookies through your browser settings, but this may affect certain website functionalities.
8. Your Data Protection Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to service and legal constraints).
- Opt-out of marketing communications at any time.
- Request data portability (transfer to another service provider).
Requests can be submitted via email to alfaspira.info@gmail.com
9. Third-Party Links
Our website may contain links to third-party websites or applications. We are not responsible for the privacy practices of such external sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete the information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. Significant changes will be communicated via email or website notifications.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Postal Address: [4 D VARDAN TOWER 4th Foor, NEARSARDAR PATEL STADIUM, Navrangpura, Ahmadabad City, Ahmedabad- 380009, Gujarat]
Email: alfaspira.info@gmail.com
Phone: +91 6266653340
Optional Additions (If Needed):
▪️GDPR Compliance Clause (for EU data subjects)
▪️CCPA Disclosure (if dealing with California residents)
▪️Cross-Border Data Transfer Disclosure
Do you want me to prepare:
▪️A “Legal Disclaimer” section for the website footer?
▪️An HTML-ready version of Terms, Privacy, and Refund Policy pages?
▪️A PDF Compilation of all policies with Alraspira branding?